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Knowledge base/Reports & Analytics

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Reports & Analytics

Monitor tickets, performance, and export reports.

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Add-ons Integrations (Pro)31 Agent & Team Management2 Auto-Close Alert3 Auto-Responder3 Canned Replies4 Custom Status4 Documentations1 Email Bridge6 Front-end Support4 Getting Started3 Gravity Forms Integration3 Guest Support5 Importer4 Notifications & Emails1 Private Credentials1 Productivity Suite3 Registration Fields4 Reports & Analytics1 SLA (Service Level Agreement)3 Scheduled Tickets7 Setup & Configuration12 Ticket Management5 Ticket Templates4 Time Tracking3 User Management2 Widget5 WooCommerce4

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Understand Smart Support Advanced Reports add-onSmart Support Advanced Reports gives administrators and support managers a centralized view of ticket activity, team workload, response delays, and resolution performance.…Updated August 22, 2026

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