Creating a Gravity Forms to Smart Support Ticket MappingA mapping tells Smart Support how to create a ticket from a Gravity Forms submission. Each mapping is connected to one Gravity Form.…Updated August 22, 2026
Getting Started with Smart Support — Gravity Forms IntegrationSmart Support — Gravity Forms Integration connects Gravity Forms with Smart Support so selected form submissions can automatically create support tickets. After…Updated August 22, 2026
Managing Active Mappings and Ticket Creation BehaviorSmart Support — Gravity Forms Integration creates tickets only from forms that have an active mapping. Each mapping can be activated or deactivated…Updated August 22, 2026