Configuring Auto-Close Processing and Warning RemindersSmart Support – Auto-Close Alert adds extra controls to the ticket auto-close process. These settings allow you to decide how often inactive tickets…Updated August 22, 2026
Customizing Auto-Close Alert Email TemplatesSmart Support – Auto-Close Alert adds customizable email templates for inactive ticket warnings and auto-close notifications. These templates help you communicate clearly with…Updated August 22, 2026
Getting Started with Smart Support – Auto-Close AlertSmart Support – Auto-Close Alert is a premium add-on for Smart Support that enhances the ticket auto-close feature. The add-on gives you more…Updated August 22, 2026