How Customers Complete Registration Fields During SignupWhen Registration Fields is enabled, customers may see additional questions when creating a support account. These fields help your support team collect…Updated August 22, 2026
How to Create and Manage Registration FieldsAdministrators can manage custom signup fields from the Smart Support Registration Fields screen. These fields appear on the Smart Support registration form…Updated August 22, 2026
Registration Fields Troubleshooting and LimitationsThis article covers common issues with the Smart Support Registration Fields add-on and explains current limitations to be aware of. Fields do…Updated August 22, 2026
What Is the Smart Support Registration Fields Add-on?The Smart Support – Registration Fields add-on lets you collect additional customer information during support portal registration. By default, a registration form…Updated August 22, 2026